K

Kashlet

by B2B Capital Limited

Request Account Deletion

You can request that your Kashlet account and associated data be permanently deleted. Please read the information below before submitting your request.

How to request account deletion

  1. 1Log in to your Kashlet account on the app or at b2bcapital.com.ng
  2. 2Go to Settings → Account and tap "Delete Account"
  3. 3Alternatively, email us directly at support@b2bcapital.com.ng with the subject line "Account Deletion Request" from your registered email address
  4. 4We will process your request within 30 days and send a confirmation email

What data is deleted

Full name, email address and phone number
Profile photo and KYC verification documents
BVN/NIN verification records
Business verification records
Savings circle memberships and preferences
Payment request history (borrowMeFirst)
Employment and income verification data
Device tokens and notification preferences

Data retained for legal compliance

As a licensed financial services provider, Nigerian law (CBN AML/CFT regulations and FIRS requirements) requires us to retain certain financial records for a minimum of 5 years after account closure:

Transaction records and payment receipts
Contribution history within savings circles
Payout and withdrawal records
Anti-money laundering (AML) screening records

These records are retained solely for regulatory compliance and are not used for marketing or shared with third parties.

Contact us

For account deletion requests or questions about your data, contact our support team:

Email: support@b2bcapital.com.ng

Website: b2bcapital.com.ng/contact

Email Deletion RequestBack to Kashlet

Kashlet is a product of B2B Capital Limited · RC Number: [your RC number]